Terms and Conditions

Diba ("we", "us") operates dibamarkets.com and the Diba mobile app — a connection marketplace for The Gambia. We help buyers and sellers discover each other, communicate, and arrange meetups. Diba does not process payments, hold funds, ship goods, escrow money, or guarantee any transaction between users.

You must be 18 or older to use Diba. You are responsible for the accuracy of your profile information, for all activity on your account, and for keeping your login credentials secure. You may not create accounts on behalf of anyone else or share your account with others.

You may only post items and services you have the legal right to sell. Listings must be truthful, placed in the correct category, priced in Gambian Dalasi, and free of misleading claims, deceptive photos, or hidden fees. Treat other users with respect — harassment, scams, impersonation, and hate speech are prohibited and will result in removal.

You may not list or advertise: illegal goods, counterfeit or stolen items, firearms and ammunition, illegal drugs, prescription medication, endangered species or wildlife products, adult or sexual content, human remains, hazardous materials, or anything unsafe or restricted under Gambian law. We reserve the right to remove any listing at our discretion.

Diba is currently free to use. Posting a listing, browsing, messaging, following, and receiving offers are all free. There are no paid subscriptions, boosts, promoted placements, or listing fees at launch. If we introduce optional paid features in the future, we will update these terms and give you clear notice before anything is charged.

Because Diba does not handle payments, buyers and sellers must transact directly. Meet in public places, inspect items before paying, and never send money in advance to a stranger. Diba is not a party to any transaction and is not liable for any loss, damage, or dispute arising from user-to-user dealings.

You retain ownership of the photos, text, and reviews you post. By posting, you grant Diba a worldwide, non-exclusive, royalty-free licence to display, distribute, and promote that content on the platform and in Diba marketing where relevant. You warrant that you have the right to grant this licence.

Reviews must reflect your genuine experience with the seller or item. Fake reviews, review trading, and coordinated review campaigns are prohibited and will lead to account suspension.

We may suspend, restrict, or terminate accounts that violate these terms, applicable law, or community safety. You can delete your account at any time from Settings → Delete Account; some data may be retained for legal, safety, or fraud-prevention reasons.

Diba is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, error-free operation, or the accuracy of user-generated content.

To the maximum extent permitted by law, Diba is not liable for indirect, incidental, or consequential damages, or for any loss arising from transactions between users.

These terms are governed by the laws of The Gambia. Disputes are subject to the exclusive jurisdiction of the courts of Banjul.

We may update these terms from time to time. Continued use of Diba after changes means you accept the updated terms. The "Last updated" date at the top reflects the latest version.

Questions? Email support@dibamarkets.com or WhatsApp +220 759 4652.